Privacy Policy

LETY Construction

Effective Date: [DATE]

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LETY Construction ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at www.letyconstruction.ca (the "Site") and use our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Alberta's Personal Information Protection Act (PIPA).

1. Who We Are

LETY Construction is a family-owned foundation repair company serving Edmonton and surrounding areas including Sherwood Park, Fort Saskatchewan, St. Albert, Beaumont, and Leduc. We have been in business since 2005.

Privacy Contact: LETY Construction Edmonton, Alberta Email: [EMAIL ADDRESS] Phone: [PHONE NUMBER]

2. Personal Information We Collect

We only collect personal information that is necessary to provide our services and respond to your inquiries. When you contact us through our website or request a quote, we may collect:

  • Your first and last name

  • Email address

  • Phone number

  • Property address (for service quotes)

  • Details about your foundation repair needs

This information is collected through our contact form when you voluntarily submit it to us.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and requests for information

  • To provide quotes for our foundation repair services

  • To schedule appointments and service calls

  • To communicate with you about your project

  • To follow up on completed work

We will not use your personal information for any purpose other than those described above without first obtaining your consent.

4. Consent

By submitting your personal information through our contact form or by phone, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us. However, withdrawing consent may limit our ability to provide services to you.

5. Who Has Access to Your Information

Access to your personal information is limited to:

  • LETY Construction employees who need it to respond to your inquiry or provide services

  • Third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential

We will not sell, rent, or share your personal information with third parties for their marketing purposes.

6. Disclosure of Information

We may disclose your personal information without your consent only in the following circumstances:

  • If required by law or legal process

  • To protect our legal rights

  • In connection with a sale or transfer of our business

7. How We Protect Your Information

We take reasonable precautions to protect your personal information from loss, theft, unauthorized access, disclosure, copying, or modification. These measures include:

  • Secure data storage

  • Limited access to personal information on a need-to-know basis

  • Secure website connection (SSL encryption)

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. How Long We Keep Your Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the information is no longer needed, it will be securely destroyed or anonymized.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our Site.

What are cookies? Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with the site.

Types of cookies we use:

  • Essential cookies: Required for the website to function properly

  • Analytics cookies: Help us understand how visitors use our website so we can improve it

Managing cookies: When you first visit our Site, you will be presented with a cookie banner allowing you to accept or decline non-essential cookies. You can also manage cookie preferences through your browser settings at any time.

10. Your Rights

Under Alberta's PIPA, you have the right to:

  • Access: Request access to the personal information we hold about you

  • Correction: Request correction of any inaccurate or incomplete information

  • Withdraw consent: Withdraw your consent to the collection, use, or disclosure of your information (subject to legal or contractual restrictions)

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically.

13. Questions or Complaints

If you have questions about this Privacy Policy or wish to make a complaint about how we handle your personal information, please contact us at:

LETY Construction Email: [EMAIL ADDRESS] Phone: [PHONE NUMBER]

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta:

Office of the Information and Privacy Commissioner of Alberta Phone: 780-422-6860 Toll-free: 1-888-878-4044 Website: www.oipc.ab.ca